The majority of users have reported the canon scan has stopped working. the user originally stated the following on the microsoft forum, "using the canon software for windows 10 (64bit) soon after updating to windows 10, many users have faced the issue of being unable to connect to their canon printers and scanners.. Windows 10 canon toolbox for scanner doesn't work print cloud. that scanner does not work on canon mf devices or ir1133 and similar, after upgrading your windwos from windows7/8 to windows10. Canon mf4450 scanner doesn't work on windows 10 iv'e been using the app mf toolbox for a couple of years on windows 7. as soon as i "ungraded" to windows 10, this utility stopped working..
They informed me the scanner is compatible with the windows 10 software, they have not had any other calls about this issue removed and reinstalled canon software for windows 10 and the scanner (there download recognized i was using windows 10. Windows 10 - canon scanner unable to scan error- cannot communicate with scanner for these reasons: scanner is turned off (it is not), usb cable is disconnected (it is not) the solutions in the following link did not work for me.. Canon ij scan utility ver. 2.1.6 has been added (os x v10.7) mac download the canon ij network scan utility supported residence home windows, and mac os will permit you to display or modify the local community options together with your printer selection..
