Same here. i got the mf4890dw all in one. toolbox not working after upgrade to win10. canon - a response on this thread would be nice.. I have a canon imageclass mf4570dn. i s witched to windows 10 in december & have been using toolbox with no problems until yesterday. yesterday it gave me a message that a compatible scanner was not installed. i tried everything that i could think of with no success, even installed with the old canon cd.. Two times reinstalling last windows update brought toolbox back to work. (but it didn't helped me during lat few updates) (but it didn't helped me during lat few updates) what's interesting is that when toolbox stopped working, windows update was the thing that brought it to life (2 updates from june to july)..
He said brand new canon's will not install the toolbox either. without the tool box, the scanner will not scan to pdf files, so it is basically worthless. so i am at a loss. you would think that with their staff and resources they could come up with a fix.. If you are using canon scanner such as mf4150, mf4770n, maybe you faced this problem ever: after upgrading the system to windows 10, the scanner cannot printing or it can printing but cannot scan.so for the two problems of canon scanner cannot work properly, try to use next steps to help you.. Soon after updating to windows 10, many users have faced the issue of being unable to connect to their canon printers and scanners. the majority of users have reported the canon scan has stopped working..
